Frequently asked questions

ORDERING AND SHIPPING
How long does it take to process an order?

Orders are typically processed within 1-2 business days. Shipping times may vary depending on the destination, but most orders are delivered within 3-7 business days after processing.

Do you ship internationally?

Unfortunately, we only offer shipping within the United States.

How can I track my order?

Once your order has been shipped, you will receive a tracking number via email. You can use this tracking number to monitor the delivery status of your order.

PAYMENT AND REFUNDS

What payment methods do you accept?

We accept a variety of payment methods including major credit cards, Apple Pay, Google Pay, and other secure payment options.
What is your return policy?

Due to the perishable nature of coffee, we do not accept returns. However, if there is an issue with your order, please contact our customer support team, and we will do our best to resolve the issue.

SUPPORT

How can I contact customer support?

You can reach our customer support team via email at @info@cafelafin.com. We are to help with any questions or concerns you may have!